Safe Gaming Commitment

Responsible Gaming at bd111c — your safety is our priority

When entertainment becomes a problem, bd111c is here for you. Use our tools and support to stay in full control of your play.

Why is responsible gaming important?

Online casinos and betting have become a popular form of entertainment. But like any form of entertainment, staying within limits is essential. bd111c believes that responsible gaming benefits not only the individual but also the whole family and community.

When someone starts seeing gaming as the only way to earn money rather than a source of enjoyment, or keeps placing bets to recover losses — these are signs of a problem. We want every member to enjoy bd111c within healthy limits.

bd111c's responsible gaming programme covers deposit limits, temporary breaks (time-out), self-exclusion, and 24/7 support in Bengali. On this page you will find all the information and tools you need.

Remember:
Gaming is always for entertainment — it is not a reliable source of income. Never bet more than you can afford.

Age limit:
bd111c is for users aged 21 and above only. Opening an account or gaming by minors is strictly prohibited.

Our safety tools

bd111c gives you full control over your play — from deposit limits to permanent self-exclusion.

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, you must wait 7 days — decreasing it is instant.

Session Time Limit (Time-Out)

Temporarily suspend your account for a set period — from 24 hours up to 30 days. During this time, logging in or making deposits will not be possible. A break gives you the chance to restore your mental wellbeing.

Self-Exclusion

If you feel gaming is getting out of control, apply to close your account for 6 months to 5 years or permanently. No bonuses or promotions will be sent during self-exclusion.

Age Verification

Opening an account at bd111c requires mandatory age verification through a valid ID. Accounts of users under 21 are closed immediately and any deposits are returned in full.

Gaming History Review

Log in to your account at any time to view your betting history, deposit and withdrawal records, and total time spent. Analyse your own habits and take action if needed.

24/7 Bengali Support

Our live chat support team is always ready for any questions or concerns related to responsible gaming. Speak in Bengali, get an instant resolution.

Recognise the warning signs

If any of the signs below appear in you or someone you know, it is important to act quickly. bd111c is always here for you.

Remember: Acknowledging a problem is the first step to solving it. Do not feel ashamed — reach out to us with confidence.

You are spending more than your budget and placing more bets to recover losses.
You are giving more time to gaming than to family, friends, or work.
You have tried to stop gaming but have not been able to.
You are lying to family or loved ones about your gaming habits.
You are taking on debt or spending savings to cover gaming costs.
You feel restless, irritable, or anxious when you cannot game.
You are neglecting work, studies, or daily responsibilities.
You keep increasing the amount you bet to feel the same level of excitement.

Simple steps to use the tools

Log in to your account

Access your account on bd111c and click the profile icon.

Open the "Responsible Gaming" settings

From the account settings menu, select the "Responsible Gaming" section.

Choose your preferred tool

Select deposit limit, session time limit, or self-exclusion — whichever you need — and enter the amount or duration.

Confirm

Click the confirm button. Reducing a limit or activating self-exclusion takes effect immediately.

Need help? Contact us via live chat

If you have any concerns or questions, speak to us via 24/7 live chat or email us at [email protected].

Detailed protection policy

Learn in detail how each safety tool at bd111c works.

Deposit Limit Policy

Once a limit is set, it takes effect immediately. If you want to reduce it — for example from ৳5,000 to ৳3,000 — it applies right away. To increase a limit, a cooling-off period of at least 7 days applies. This protects you from depositing too much in an emotional moment.

Time-Out Break Policy

Suspend your account for 24 hours, 7 days, or 30 days. During the break, logging in, depositing, and betting are all unavailable. Your saved balance and any ongoing wagering will remain safe in your account. Your account will be reactivated automatically once the period ends.

Self-Exclusion Policy

Activate self-exclusion for 6 months, 1 year, 3 years, 5 years, or permanently. Once active, opening a new account or returning to an existing one will not be possible. Our team gives the highest priority to permanent self-exclusion requests.

Account Verification and Security

bd111c uses SSL encryption to keep all your personal and financial information secure. Age verification is mandatory, and withdrawals are not processed until verification is complete. We are committed to the security of your account.

For users aged 21 and above only

You must be at least 21 years old to open an account and play any game on bd111c. Ensuring the safety of minors is our highest responsibility. If you suspect someone you know who is a minor is using bd111c, notify our support team immediately.

If you share your device with others, remember to log out of your account and keep your login details private.

If there is a problem, let us know

If you feel gaming is having a negative impact on your life, do not hesitate to contact our support team. We do not judge — we help.

Our responsible gaming specialists are always ready to help you choose the right tools, temporarily or permanently close your account, and provide any information you need.

Live Chat: Instant Bengali support 24/7
Email: [email protected]

Tips for helping yourself

Set a budget each week and stick to it.
Never play when you are tired, stressed, or under the influence of substances.
Keep gaming as a complement to family and social life, not a substitute.
Avoid increasing your bet amount to recover losses.
Take regular breaks and review your account history.
Gaming is always entertainment — there is no guarantee of profit, always keep that in mind.

Frequently Asked Questions

Answers to the most commonly asked questions about responsible gaming.

Log in to your bd111c account and go to Profile Settings → Responsible Gaming. There you will find options to set a daily, weekly, or monthly deposit limit. Enter the amount and confirm — the limit takes effect immediately.

Your existing balance is kept safe once self-exclusion is activated. However, withdrawals cannot be processed while self-exclusion is active — you can get your balance back once the period ends or by requesting it through the support team.

If you chose a fixed-term self-exclusion (such as 6 months or 1 year), you have the option to reactivate your account once the period ends. However, if you chose permanent self-exclusion, it cannot be reversed. This decision should always be made with careful thought.

Contact our support team immediately. Under bd111c policy, accounts belonging to users under 21 will be closed right away and any deposited funds will be returned in full.

Yes, all of bd111c's responsible gaming tools — deposit limits, time-out, self-exclusion — are completely free and available to all registered members. There are no extra charges for using them.

No. Once a time-out is set, it cannot be cancelled before the chosen period ends. This rule is intentional, so you cannot return to gaming in an emotional moment. Your account will be reactivated automatically once the period is over.

Play safely with enjoyment

Playing responsibly is the true source of enjoyment. On bd111c — whether you prefer cricket, slots, or live casino — enjoy it safely and within your limits.

For users aged 21 and above only. Play responsibly.